Answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications identify and escalate priority issues route calls to appropriate resource
Employement Category:
Employement Type: Full time Industry: IT Functional Area: IT Role Category: Software Developer Role/Responsibilies: BPO Executive