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BPO Executive @ Ai-Logic Neural

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 BPO Executive

Job Description

Answer calls and respond to emails
handle customer inquiries both over the phone and by email
research required information using available resources
manage and resolve customer complaints
provide customers with product and service information
enter new customer information into system
update existing customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Developer
Role/Responsibilies: BPO Executive

Contact Details:

Company: Ai-Logic Neural
Location(s): Hyderabad

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Keyskills:   verbal and written communication skills listening skills problem analysis and problem solving customer service orientation organizational skills attention to detail judgment adaptability and team work stress tolerance resilience

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Ai-Logic Neural