Walkin drive in Accenture For Content Moderation Role ( Fresher )
- Accenture
- 0 - 1 years
- Mumbai
- 2 days ago
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Job Description
Content Moderator (Fresher)
Skill required: Content Moderation/ Content Reviewer
Experience : Fresher
Language : English - Expert
Shift: Rotational Day & Night ( Work from Office)
Work location: Navi Mumbai
Role & responsibilities
- Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and work group discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Preferred candidate profile:
- Strong emotional resilience, and stress-management skills
- Excellent comprehension, communication and (English) Skills.
- Strong attention to detail.
- Deep familiarity and passion for the internet, internet platforms, and internet culture supported
- Ability to work well individually and as part of a team
- Ability to work in rotations/shifts and non-standard work hours.
Perks and benefits: Cab facilities will be provided, medical benefits.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersContact Details:
Company: AccentureLocation(s): Mumbai
Keyskills: Content Moderation Customer Support Content Management Customer Experience Backend Process Non Voice Process Content Review Backend Operations
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