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Customer Support Executive || WFH @ V5 Global

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 Customer Support Executive || WFH

Job Description

Key Responsibilities:

  • Handle customer queries via call & chat
  • Resolve complaints, technical issues, orders, refunds, etc.
  • Share accurate info on products, pricing & payments
  • Coordinate with internal teams
  • Meet KPIs (TAT, CSAT, resolution rate)

Requirements:

  • 0-4 years in customer support
  • Excellent communication & problem-solving skills
  • Comfortable working remotely
  • Flexible with rotational shifts
  • No leaves for first 3 months
  • Immediate joiners only

Technical Requirements:

  • Laptop/desktop (mandatory)
  • Internet (min. 10 Mbps)
  • Noise-cancelling headset
  • Quiet workspace

If Interested Contact-

Neha: 8957260***

Srashti: 7060805***

Prachi: 9027653***

Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: V5 Global
Location(s): Delhi, NCR

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Keyskills:   Customer Support English Excellent Communication In English Solving Queries Hindi Customer Handling

 Fraud Alert to job seekers!

₹ 0,000-2 Lacs P.A

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V5 Global

With presence in 25+ locations pan India, It is one of the leading manpower provider with 45,000+ associates across service lines of Sales Force, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR enviro...