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Cloud Site Reliability Engineer ( SRE) @ Fiserv

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Fiserv  Cloud Site Reliability Engineer ( SRE)

Job Description

Experience: 10+ Years

CloudSiteReliabilityEngineer(SRE)

Rotational Shits: 6 am to 3 pm / 2 pm to 11 pm IST

Position Overview:

We are seeking a Cloud Site Reliability Engineer (SRE) to drive the reliability, scalability, and performance of our cloud-based infrastructure. The ideal candidate combines software engineeringexpertisewith advanced systems operations skills tomaintainhighly availablesystems while reducing operational toil. This role involves automation, monitoring, capacity planning, incident response, and cloud platform management across a dynamic, distributed environment.

As a Cloud SRE, you will work closely with Engineering, Architecture, DevOps, and security teams to ensure seamless service experiences for our customers while contributing to platform design and operational efficiency.

Position Requirements:

Our Engineers play a critical role in the success of our clients and are expected to effectively communicate our recommended solutions in a consultative role for each client. Therefore, a successful candidate willpossessa high degree of self-management, personal accountability,strong communicationskills, and teamwork. The ability to interact, engineer, and communicate collaboratively at the highest technical levels with customers, vendors, partners, and all members of staff isrequired.

Key Responsibilities

  • System Reliability Availability: Design andmaintainfault-tolerant, high-availability architectures across AWS, Azure, and GCP. Implement redundancy, load balancing, and automated failover strategies.
  • Cloud Infrastructure Management: Deploy, manage, andoptimizecloud resources usingIaCtools such asTerraform,Ansible.
  • Monitoring Observability: Implement monitoring, alerting, and logging frameworks using Splunk, Azure monitor, Dynatrace, AWS cloud watch or similar to detect and resolve issues proactively.
  • Incident Management: Lead real-time incident response, root-cause analysis, and postmortems to continuously improve uptime and resilience.
  • Capacity Planning Scaling: Predict traffic patterns,optimizeresourceutilization, and enforce autoscaling and performance best practices.
  • Automation Tooling: Develop scripts and internal tooling for automating routine tasks to reduce manual intervention. Languages may include Python, Power Shell, or Bash.
  • Security Compliance: Collaborate with security teams to implement secure infrastructure practices including encryption, role-based access, auditing, and vulnerability management.
  • Collaboration Mentorship: Work across engineering and DevOps teams, providing guidance on reliability best practices and mentoring junior SREs.

Required Skills Qualifications

  • Programming Scripting:Proficiencyin Python, Power Shell, Bash, or equivalent for automation and system management.
  • Cloud Platforms: Hands-on experience with AWS, Azure, or GCP; strong understanding of VPCs, IAM, serverless architectures, and managed Kubernetes services.
  • Containers Orchestration: Experience with Docker and Kubernetes.
  • Infrastructure as Code (IaC): Proficient in Terraform, Ansible.
  • Monitoring Observability:Expertisewith Splunk, Azure Monitor, Dynatrace, AWS Cloud Watch or similar tools.
  • Expert Knowledge and practical experience usingClouddata migration Operating Systems: Advanced knowledge of Windows, Linux/Unix environments, with experience in system administration and networking fundamentals.
  • Incident Response: Strong problem-solving skills under pressure, with experience managing outages and mitigating risk.
  • Collaboration Communication: Ability to articulate technical insights, coordinate across teams, and contribute to a blameless culture to resolve issues and drive consistent results.

Preferred Qualifications

  • Industry certifications such as AWS Certified Solutions Architect, Google Cloud Professional DevOps Engineer,Azure DevOps Engineer.
  • Exposure to chaos engineering or resilience testing frameworks.
  • Prior experience inmulticlouddeployments or hybrid cloud environments.
  • Familiarity with service-levelobjectives(SLOs), indicators (SLIs), and error budgets for service reliability.
  • Gather feedback from the department on areas of improvement and provide solutionsutilizingAzure

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Site Reliability Engineer
Employement Type: Full time

Contact Details:

Company: Fiserv
Location(s): Pune

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Keyskills:   Site Reliability Engineer kubernetes python load balancing site reliability iac devops engineer docker ansible cloud iam gcp compliance devops linux splunk bash terraform aws infrastructure as code azure

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Fiserv

Fiserv Inc Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, provides information technology systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, business process outsourcing (BPO), software and systems solutions. The comp...