AM- Loss Prevention
- Leading Client
- 3 - 5 years
- Kolkata
- 3 days ago
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Job Description
Purpose of Role
- As an Assistant Manager Loss Prevention, your primary mission is to safeguard the companys profitability by minimizing "shrink"loss of inventory due to theft, fraud, or administrative errors.
- In a food and grocery environment, this also includes managing high-turnover inventory.
- The Assistant Manager of Loss Prevention (AMLP) assists the Risk Controller in overseeing all security and asset protection operations across multiple stores.
- You will help detect and prevent shoplifting, internal theft, and vendor fraud while ensuring a safe shopping environment for customers and a secure workplace for staff.
Key Responsibilities
- Shrinkage Control & Monitoring
- Surveillance: Monitor CCTV systems and conduct floor walks to identify suspicious behaviour or potential theft.
- Audit Management: Conduct regular audits of high-risk areas (e.g., meat, alcohol, high-end electronics) and inventory records to find discrepancies.
- POS Oversight: Review "exception reports" from cash registers to identify unusual voids, refunds, or "sweet hearting" (staff giving free items to friends).
- Investigations & Incident Response
- Internal/External Theft: Investigate suspected theft or fraud by employees, customers, or vendors.
- Evidence Gathering: Collect and preserve evidence (video footage, statements, receipts) for internal disciplinary actions or criminal prosecution.
- Law Enforcement Liaison: Act as the primary point of contact for local police and represent the company in legal proceedings if required.
- Operational Safety & Compliance
- Safety Audits: Ensure fire exits are clear, safety equipment (extinguishers, alarms) is functional, and OSHA/local safety standards are met.
- Perishable Loss: Work with the Fresh Food department to minimize "waste" and ensure proper rotation to prevent financial loss from expired stock.
- Vendor Management: Supervise the "receiving" dock to ensure vendors are delivering the correct quantities and not bypassing security protocols.
- Team Leadership & Training
- Staff Development: Assist in hiring, training, and scheduling Loss Prevention associates.
- Training: Train floor staff on "deterrence through service" and how to spot suspicious activity without escalating conflict.
Knowledge & Education
- 4-5 years in retail loss prevention, security, or law enforcement, handling multiple stores.
- Experience in a high-volume grocery/supermarket setting is highly preferred.
- Proficiency in CCTV software, EAS (Electronic Article Surveillance) systems, and basic Microsoft Office (Excel/Word)
Job Classification
Industry: RetailFunctional Area / Department: Security ServicesRole Category: Security OfficerRole: Ex-Serviceman Security SupervisorEmployement Type: Full timeContact Details:
Company: Leading ClientLocation(s): Kolkata+ View Contact
Keyskills: Vendor Management security protocols Operational Safety compliance Audit Management finance retail incident response
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