Voice Process Executive @ TP

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Voice Process Executive

TP
0 - 2 years
Kolkata
4 days ago
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Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service and ensure satisfaction.
Work effectively in a fast-paced environment and meet targets.
Collaborate with team members to achieve goals.
Maintain accurate records of customer interactions.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work well under pressure and meet deadlines.
Strong problem-solving and analytical skills.
Proficient in using CRM software and other relevant tools.
Ability to adapt to changing situations and priorities.
Strong attention to detail and organizational skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Kolkata

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Keyskills: apr ledger oracle business systems issue resolution accounting subject matter expert oracle cloud corporate finance ifrs oracle financials banking statutory reporting voice process automation compliance gaap finance architecture

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED

Voice Process Executive @ TP

Home > Customer Success