Senior ServiceNow Analyst - HRSD
- DXC Technology
- 5 - 10 years
- Bengaluru
- 5 days ago
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Job Description
- Lead the design and technical implementation of ServiceNow HRSD solutions, including HR Case Management, Employee Service Center, and Knowledge Management.
- Collaborate with functional and business teams to gather requirements, design workflows, and ensure successful solution delivery.
- Configure and customize ServiceNow applications using UI policies, client scripts, business rules, flow designer, and integrations.
- Develop and maintain technical documentation, including design specifications, process flows, and implementation plans.
- Ensure solutions align with established ServiceNow architecture and governance frameworks.
- Provide technical guidance, mentorship, and best practice recommendations to junior consultants and project teams.
- Support testing, troubleshooting, and performance optimization activities.
- Stay current with new ServiceNow releases, features, and HRSD enhancements.
- Bachelor s degree in Computer Science, Information Technology, or related field.
- 5+ years of experience with ServiceNow platform development and administration .
- Proven experience delivering end-to-end HRSD implementations.
- Strong knowledge of ServiceNow modules: HR Case Management, Employee Service Center, Knowledge Management, and Integration Hub.
- Proficiency in JavaScript, Glide API, Flow Designer, REST/SOAP Integrations , and ServiceNow best practices.
- Excellent communication, documentation, and client-facing skills.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist HRSD
- Experience with other ServiceNow products (e. g. , ITSM, ITOM, ITBM, GRC, or CSM)
- Exposure to Agile methodologies and project delivery frameworks.
- Strong problem-solving and analytical abilities.
- Ability to manage multiple priorities and meet deadlines.
- Collaborative mindset and strong stakeholder engagement skills.
- Self-motivated with a passion for continuous learning.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Back End DeveloperEmployement Type: Full timeContact Details:
Company: DXC TechnologyLocation(s): Bengaluru
Keyskills: Computer science Social media Analytical Javascript Agile business rules Troubleshooting Project delivery Information technology Technical documentation
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DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust ...
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