Walk-in || Hiring Freshers & Experienced | Day Shift | Sutherland

Job Description

Sutherland Global Services is hiring for the role of Customer Service Associate (Voice) for our Logistics KYC process. If you have excellent communication skills and are looking for a stable Day Shift career in a global MNC, we want to hear from you!

Job Highlights

• Role: Customer Service Associate (Inbound Voice)
• Process: Logistics KYC (Know Your Customer)
• Shift: Pure Day Shifts (General Shifts)
• Location: Airoli, Navi Mumbai (Liberty Tower)
• Experience: 6 months (Inbound Customer Service)

Job Description

We are looking for dynamic individuals to join our Logistics KYC team. You will be responsible for handling inbound calls, verifying customer documentation, and ensuring a seamless onboarding experience for our logistics partners.

Key Responsibilities:

• Handle inbound customer queries regarding KYC documentation and verification.
• Guide customers through the KYC process with clarity and professionalism.
• Maintain high-quality standards and meet daily performance metrics.
• Ensure data accuracy and compliance with logistics regulations.

Requirements

• Education: HSC (12th Pass) / Graduate in commerce Backgrounds.
• Communication: Fluent English is mandatory (Oral).
• Joining: Looking for Immediate Joiners only.
• Work Style: Ability to handle customer queries patiently and efficiently.

Compensation & Perks

• Salary: Competitive Market Standards + Performance Incentives.
• Travel Allowance: 3,500 Total (1,750 Pick + 1,750 Drop).
• Transport: Company-provided transport facility within a 25 KM radius of Airoli Station (subject to hiring boundaries).
• Environment: Opportunity to work with a world-class MNC and build a career in the logistics domain

.

Walk-in / Interview Details

Ready to start? Contact our HR representative directly to schedule your interview or share your CV via WhatsApp.

HR Contact: HR Pournima Phone: +91-9820190***

Venue: 5th Floor, Liberty Tower, Airoli, Navi Mumbai.

Please Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to

TA*******k@Su*************l.com

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Keyskills:   Communication Skills Strong Communication Skills Spoken English Fluent English Written Communication Oral Communication Fluent English Language Verbal Communication