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Voice Coach - International @ TP

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 Voice Coach - International

Job Description

Roles and Responsibility
  • Provide high-quality voice coaching services to clients.
  • Develop and implement effective training programs to enhance vocal quality and performance.
  • Conduct assessments and evaluations to identify areas of improvement.
  • Collaborate with other teams to ensure seamless service delivery.
  • Stay updated with industry trends and best practices in voice coaching.
  • Maintain accurate records of client progress and feedback.
Job Requirements
  • Proven experience in voice coaching or a related field.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficient in Microsoft Office and other productivity software.
  • Experience working with international clients is an added advantage.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Mumbai

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Keyskills:   voice coaching microsoft office customer experience management coaching communication and interpersonal skills customer experience

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TP

Founded in 1988, ETP is an Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 22 countries across Asia Pacific, India and the Middle East. ETP€™s omni-channel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, ...