Voice Coach - International
- TP
- 1 - 6 years
- Malad
- 3 days ago
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Job Description
We are looking for a highly skilled and experienced Voice Coach to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in the field.
- Provide exceptional customer service through various communication channels.
- Utilize advanced support technologies and processes to achieve outstanding results.
- Foster enduring relationships within teams and communities.
- Cultivate lasting client relationships and make positive contributions to local communities.
- Drive success by working with world-class workforce and innovative solutions.
- Support employee development, goals, and accomplishments.
- Minimum 1 year of experience in voice coaching or a related field.
- Strong knowledge of CRM/IT Enabled Services/BPO industry trends and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and analytical skills.
- Experience with teleperformance tools and software is an added advantage.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Bilingual / Multilingual Support - Voice / BlendedEmployement Type: Full timeContact Details:
Company: TPLocation(s): Malad
Keyskills: voice coaching customer experience management customer service analytical skills customer experience CRM
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Founded in 1988, ETP is an Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 22 countries across Asia Pacific, India and the Middle East. ETP€™s omni-channel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, ...
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