Telecalling Executive
- Hinduja Global
- 0 - 5 years
- Mumbai
- 4 days ago
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Job Description
Role: Associate Outbound Voice with cross selling process, Lead Generation, Activation & Retention, EMI Conversion.
Note: This position is on-roll of HGS for a year. NO CONTRACTUAL
Stability and Growth: Secure your future with a world-class bank.
Compensation: Competitive Fixed Salary + Unlimited Performance Incentives.
High Earning Potential: Your hard work is directly rewarded!
Benefits: PF, Health Insurance, Gratuity, Bank holidays and 24 Paid Leaves Annually.
Total Security: Comprehensive benefits package for peace of mind.
Work-Life:
Monday to Saturday, Fixed Day Shifts (9:30 AM 6:30 PM or 10:00 AM 7:00 PM).
Alternate Saturdays off and Sunday
Predictable Schedule: Maintain a healthy work-life balance.
Ease of Travel: Hassle-free daily commute.
Job description
We are looking for an enthusiastic Customer service representative to contribute in generating customer relationship, sales for our company. You will be responsible for EMI Conversion, Activation, Retention over the phone and maintaining good customer relationships.
An effective Customer service representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
Responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
Who We Are Looking For
Communication: Basic English
Experience: Fresher are welcome! OR Candidates with minimum 6 months in BPO/Tele-sales/Customer Service.
Age: 18 to 32 years.
Skills
Interpersonal skills, customer-centric mindset, Leadership.
Salary Structure (In-Hand Fixed Monthly)
- Fresher: 18,000/month
- Experienced (BPO/Tele-sales): 26,000/month
- Experienced (Insurance Sales): Budget up to 30,000/month (Thane location)
- PLUS: Generous, Performance-Based Incentives on top of your fixed salary!
Locations
- Thane West
- Juinagar (Navi Mumbai)
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: BD / Pre Sales - OtherEmployement Type: FreshersContact Details:
Company: Hinduja GlobalLocation(s): Mumbai
Keyskills: Bpo Customer Service Telesales Outbound Process Outbound Calling EMI Banking Process Credit Card Sales Voice Process Upselling Sales Process Outbound Sales Bpo Voice Telecalling Domestic BPO Domestic Calling Bpo Sales
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Hinduja Global
Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy.
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