Walk-in || Travel Consultant Amadeus Gds (international Voice Process)
- IGT Solutions
- 1 - 5 years
- Bengaluru
- 8 days ago
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Job Description
Travel Consultant Amadeus GDS (International Voice Process)
Location: Bangalore
Salary: 3.5 5 LPA (Based on Experience)
Job Description:
We are hiring experienced Travel Consultants with hands-on expertise in Amadeus GDS for an international travel process. The role involves handling customer travel-related queries, bookings, and modifications through calls.
Key Responsibilities:
- Handle international customer queries via calls related to travel bookings
- Work on Amadeus GDS for flight bookings, cancellations, re-issuance, and fare rules
- Provide accurate travel solutions and ensure high customer satisfaction
- Manage end-to-end travel coordination and support
- Follow company policies and maintain quality standards
Eligibility Criteria:
- Mandatory: Hands-on experience in Amadeus GDS
- Minimum 6 months 2+ years of relevant travel process experience
- Prior BPO/Contact Center experience is required
- Strong communication and customer handling skills
- Ability to work in rotational shifts
Important Note:
- No Freshers
- Non-relevant profiles will not be considered
- Only candidates with Travel + Amadeus experience apply
Shift Details:
- Rotational shifts (24/7 process)
- 5 days working
Perks & Benefits:
- Attractive salary + incentives
- Growth opportunities in travel domain
- International exposure
Travel Consultant Amadeus GDS (International Voice Process)
Location: Bangalore
Salary: 3.5 5 LPA (Based on Experience)
Job Description:
We are hiring experienced Travel Consultants with hands-on expertise in Amadeus GDS for an international travel process. The role involves handling customer travel-related queries, bookings, and modifications through calls.
Key Responsibilities:
- Handle international customer queries via calls related to travel bookings
- Work on Amadeus GDS for flight bookings, cancellations, re-issuance, and fare rules
- Provide accurate travel solutions and ensure high customer satisfaction
- Manage end-to-end travel coordination and support
- Follow company policies and maintain quality standards
Eligibility Criteria:
- Mandatory: Hands-on experience in Amadeus GDS
- Minimum 6 months 2+ years of relevant travel process experience
- Prior BPO/Contact Center experience is required
- Strong communication and customer handling skills
- Ability to work in rotational shifts
Important Note:
- No Freshers
- Non-relevant profiles will not be considered
- Only candidates with Travel + Amadeus experience apply
Shift Details:
- Rotational shifts (24/7 process)
- 5 days working
Perks & Benefits:
- Attractive salary + incentives
- Growth opportunities in travel domain
- International exposure
Contact - 7836969*** Sahin Sultana
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Walk-insContact Details:
Company: IGT SolutionsLocation(s): Bengaluru
Keyskills: GDS Customer Service International Call Center Ticket Booking Amadeus International Ticketing Domestic Ticketing Airline Process Travel Process Sabre International Process Galileo Air Ticketing International Voice Process International Calling International BPO
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