Business Operations Analyst
- Trigent
- 2 - 7 years
- Bengaluru
- 5 days ago
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Job Description
The Account Operations team is responsible for enabling accounts to plug revenue leakage and improve operational efficiency through administrative assistance, automation for account operational efficiency and insightful data.
Role Description
The mission of the Business Operations Analyst is to improve processes that enable a smooth and highly professional operation of the account.
You will work with the CLT, delivery managers and clients to create robust and scalable processes for staffing, people support, financial tracking and forecasting, invoicing, time and expenses tracking and review.The role includes:
Role is similar to Account PMO role.
Timesheet reconciliations
Budget tracking and PO burn
Pairing with Account Receivable for Invoice generation
Onboarding/Offboarding in client systems
KPIs reviews (Revenue, Client gross margin, Average Bill Rate, Utilisation)
Communication skills very good.
Good to have:
Work in any Report Automation
What skills would an ideal candidate bring?
Behaviors:
Proactivity: Ability to take initiative and constantly seek improvements.
Results-Oriented: Commitment to achieving objectives and goals, focusing on efficiency and effectiveness.
Adaptability: Flexibility to adjust to changes and new challenges quickly.
Collaboration: Ability to work well in a team, valuing the contributions of all members.
Attention to Detail: Careful attention to details to ensure accuracy and quality in the work performed.
Skills:
Data Analysis:
Proficiency in Analysis Tools: Knowledge of tools such as Excel
Data Interpretation: Ability to interpret and analyze complex data to make informed decisions.
Data Visualization: Skill in creating charts and dashboards that facilitate understanding of data.
Stakeholder Management:
Effective Communication: Ability to communicate clearly with different stakeholders, tailoring the message as needed.
Relationship Management: Building and maintaining positive and productive relationships with all stakeholders.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: ContractContact Details:
Company: Trigent SoftwareLocation(s): Bengaluru
Keyskills: Project Management Office Revenue Leakage Business Operations Forecasting Invoicing PO Management Purchase Order Budget Tracking Accounts Receivable Budgeting resource onboarding Timesheet Reconciliation
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