Hiring For International Voice Proces! Sal upto 6.5LPA
- Rivera Man Power
- 1 - 5 years
- Bengaluru
- 2 days ago
- Email to a friend
- Report this job
Job Description
HI Warm Greetings from Rivera Manpower Services,Note : Minimum One year Experience is International voice Process is a Must. And Candidates with excellent communication will be given preferences
Please call and book your interview slots:
Nithin - 8884496*** / Aishwarya - 9513900***
Thashrifa - 8884496***
(Please share your CV is the number is Busy). Location: BangaloreCTC: Upto 6.5LPA
Process: International Voice Process(>1y exp)
Required Candidate profile
* Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory.
*Only Customer Service Experience.*
International Voice Background preferred.
Openings available :
Process name : International voice process
Qualification : Graduates / Under Graduate
Salary : Max 6.5 LPA + incentives
Shift timings : Rotational shift / US Rotational
Location : BANGALORE
Experience needed : Candidates should have minimum 1 Year of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication
Roles and Responsibilities:-Customer Focus
- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening
Problem Solving Skills
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Make appropriate decisions on behalf of the customer quickly and effectively
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
Analytical Skills
- Critical thinker and ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
Perks and Benefits Night Shift allowance
Both Ways Cab Provided.
incentives
insurance
Regards,
Nithin - 8884496*** / Aishwarya - 9513900***
Thashrifa - 8884496***
(Please share your CV if the number is Busy).
Regards,Rivera Manpower Services
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: Rivera ManpowerLocation(s): Bengaluru
Keyskills: Customer Service CSR Voice Process Customer Support international call center inbound banking US Process collections outbound Client Retention Customer Care International Voice CSO International BPO UK Process International Voice Process
Similar positions
Rivera Man Power
Rivera Manpower Services is a trusted name in recruitment, specializing in end-to-end talent solutions across both IT and non-IT sectors. For over a decade, we have collaborated with leading organizations to streamline their hiring processes and deliver high-quality professionals for niche and cri...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in