Customer Support Executive | International Chat Process | Non-Voice @ Tech Mahindra

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Customer Support Executive | International Chat Process | Non-Voice

Tech Mahindra
1 - 6 years
Noida, Gurugram
6 days ago
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Job Description

Role & responsibilities

Handle queries of international customers via live chats.
Provide accurate and timely resolutions to international clients.
Manage multiple chats simultaneously
Ensure high customer satisfaction (CSAT)

Preferred candidate profile

Experience: 1+ year in international process (mandatory)
Excellent verbal / written communication skills.
Ability to handle multiple chats simultaneously
Comfortable working in rotational / night shifts.

Perks/ Benefits

Loyalty Bonus + Incentives
Both side cab facility

Location: Noida

If interested, connect over Call / WhatsApp for further process-

HR Name: Janvi

WhatsApp: 9871459***

Email ID: Janvi .s**i@te*********a.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills: International Chat Process Customer Support Customer Service Live Chat Non Voice Process Customer Satisfaction Chat Support CSAT Client Handling

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

HR Connect Ms. Rabeya 6291816768

Customer Support Executive | International Chat Process | Non-Voice @ Tech Mahindra

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