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Windows Administrator (PM / Lead) @ eClerx

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eClerx  Windows Administrator (PM / Lead)

Job Description

Job Title: Windows Administrator PM
Experience: 1015 Years
Location: Bangalore
Employment Type: Full Time

Role Overview

We are looking for an experienced Windows Administrator PM to manage enterprise Windows infrastructure, lead operations, and drive high availability and performance across production environments.

The role involves technical leadership, stakeholder management, and handling critical infrastructure incidents.

Key Responsibilities

  • Lead Windows Infrastructure operations and support team
  • Manage Windows Server 2016/2019/2022 environments
  • Handle major incidents (Production Node Down, Domain Controller Issues, Hardware Failures)
  • Manage High Availability environments (Clustering, NLB, DFS)
  • Oversee IIS administration and troubleshooting
  • Lead patching and upgrade activities (WSUS)
  • Manage Active Directory, DNS, GPO configurations
  • Coordinate with cross-functional teams and stakeholders
  • Monitor infrastructure using OPManager
  • Drive process improvements and automation initiatives
  • Ensure documentation and compliance adherence
  • Manage change, incident, and problem management processes

Technical Skills Required

Primary Skills

  • Windows Server 2016 / 2019 / 2022
  • Active Directory / DNS / GPO
  • IIS Administration
  • VMware / Hyper-V
  • Clustering / NLB / DFS
  • WSUS Patch Management

Secondary Skills

  • PowerShell scripting
  • Cloud exposure (Azure/AWS Good to have)
  • Antivirus / Security Tools
  • Monitoring Tools (OPManager preferred)
  • Basic Networking Knowledge

Leadership Skills

  • Team Leadership Experience
  • Stakeholder Management
  • Incident Management
  • Problem Management
  • Change Management

Preferred Candidate

  • 1015 years experience in Wintel Infrastructure
  • Experience handling production environments
  • Experience managing teams / leading projects
  • Strong troubleshooting skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Operations Management
Employement Type: Full time

Contact Details:

Company: eClerx
Location(s): Mumbai

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Keyskills:   IIS Windows Server DNS Server Hyper-V IIS Server Windows Server Administration IT Service Delivery Management Server Management IT Infrastructure Operations IT Infrastructure Management Active Directory IT Infrastructure Support

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eClerx

eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...