Hr Service Delivery New Associate
- Accenture
- 0 - 1 years
- Mumbai
- 3 days ago
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Job Description
Skill required: Employee Services - Employee Data Process DesignDesignation: HR Service Delivery New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
What would you do
Responsibilities:- 1. Read, understand and analyze client process as per the business rules. 2. Execute the process accurately and timely as a hands on processor. 3. Escalate issues and seek advice when faced with complex issues/problems. 4. Participate in client conference calls and understand the process change. 5. Ensure LWIs are followed and updated regularly and train the team members on process updates. 6. Understand Root Cause Analysison issues faces and suggest appropriate corrective action for current remediation and future control. 7. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls 8. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. 9. Update process metrics on daily basis and maintain MIS.
What are we looking for
12. Goes beyond immediate requests and activities to ensure both own and related tasks are completed.10. Always demonstrate the highest level of customer service. 11. Pay close attention to detail and follow through to resolve any outstanding issues.
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of workPlease note that this role may require you to work in rotational shifts Qualification
Any Graduation
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: Shared ServicesEmployement Type: Full timeContact Details:
Company: AccentureLocation(s): Mumbai+ View Contact
Keyskills: service delivery operations customer service design business rules hr process improvement
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