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Counsellor @ Variant HR Solutions

Home > Career / Education Counselling

 Counsellor

Job Description

This position is invariably an important one. As a counsellor, you will be responsible for understanding the requirement of the individual; thereby providing the essential information regarding the same, so as to take a decision. In the due course, you shall have to maintain regular contacts to feed the individual with regular updates on the same.

 

Key Responsibilities: The responsibilities would primarily include the Outbound, Inbound & Online Chat processes

  • Outbound process: Upsell & cross-sell various Management, IT & Finance related courses
  • Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers
  • Online Chat Process: Be available to address any query coming through online Chat mode
  • Responsible for converting Telephonic Enquiries into admissions
  • Responsible for achieving business targets through effective counselling, as per timelines
  • Regularly follow up for lead generations through tele-calling
  • Counselling & Career guidance on the company offerings seminars, workshops and in-house events

Qualifications

  • Graduate in any discipline.
  • 1-2 years of experience in Sales/Counselling.
  • Good Communication Skills & Disposition
  • Self-Motivated & Confident approach
  • Assertive & hardworking
  • Flexible on timings.

 

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Career / Education Counselling
Functional Area: Not Applicable
Role/Responsibilies: Counsellor

Contact Details:

Company: Variant HR Solutions
Location(s): Noida, Gurugram

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₹ 2.5 - 3.5 Lakh/Yr

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Variant HR Solutions

Skywards Org is a marketing & Sales agency, specializing in developing & running, commercial & community customer engagement programmes. We offer a bespoke outsourcing solution to take our clients; products, services or brands direct to their customers.