Walk-in || Infosys Bpm Is Hiring For Service Desk - International Voic...
- Infosys BPM
- 0 - 1 years
- Pune
- 1 day ago
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Job Description
Join Infosys BPM Service Desk (Voice Process) | Pune | Immediate Openings!
Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk Voice Support team in Pune!
Walk-In Interview Date: 4th April 2026 (Saturday)
Time: 10:00 AM 1:00 PM
Venue: Infosys BPM Hiring Center
Address: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
Please carry a copy of this email for entry.
Role: Process Executive Service Desk International Voice Support
Location: Pune
Experience: 0 - 1 Year
Qualification: Any Full-Time Graduate (15 years of formal education)
Postgraduates are not eligible
Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)
What Youll Be Doing:
- Provide top-notch support to global clients via calls and email
- Troubleshoot technical issues related to:
- VPN, Drivers, O365, Active Directory
- Operating systems & basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools such as ServiceNow, Remedy, or Control-M
- Own the issue, analyze, and provide efficient, timely resolutions
- Ensure every customer interaction adds value and leaves them satisfied
What Were Looking For:
- Excellent communication skills both verbal and written
- Strong analytical and problem-solving ability
- Confidence in handling and resolving technical queries independently
- Willingness to work in a 24x7 environment (rotational US shifts)
- Comfortable with a Work From Office (WFO) setup in Pune
Non-Negotiables:
- Fluent English communication is a must
- 100% Work From Office no hybrid or remote option
- Comfortable with night/rotational shifts (US time zones)
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
10th & 12th Marksheets
Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the INFOSYS - Hinjewadi Phase 3 on 4th April 2026 between 10:00 AM 1:00 PM
Why Join Infosys BPM?
- Global brand & structured career growth
- Continuous learning and upskilling opportunities
- Exposure to world-class processes and tools
- Diverse and inclusive workplace culture
Equal Opportunity Employer
At Infosys BPM, diversity drives innovation. We are committed to creating a respectful, inclusive, and empowering workplace for all.
Ready to take the next step?
Walk in with confidence and your updated resume. Your career breakthrough starts here.
Spread the word Refer your friends too!
Interested in Joining Infosys BPM? Wed Love to Hear from You!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Walk-insContact Details:
Company: Infosys BPMLocation(s): Pune
Keyskills: Technical Support Service Desk L1 Support IT Helpdesk Servicenow International Technical Support Active Directory
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