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Senior Desktop Administrator @ Solugenix

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 Senior Desktop Administrator

Job Description

Position Title: Senior Desktop Administrator

Experience: 5-8 Years

Location: Hyderabad (WFO)

Work Timings: 24*7 Rotational shifts


Requirements

  • 5-8 years of working Experience as a Desktop Engineer.
  • ITIL v3 certification/experience preferred.
  • Vendor Management: Help in procurement, get quotes from vendors, follow-up on delivery. (Must have)
  • Asset tracking and maintaining asset register. (Must have)
  • Knowledge of Backup, Patch Management, Antivirus Management. (Good to have)
  • Active directory, DNS, DHCP, GPO, O365, Teams.
  • Network hands-on (Good to have)
  • Experience with:
    • Laptop/Desktop Hardware.
    • Windows 11, Mac OS.
    • Application Software's like MS Office, Ticketing software (Fresh Service ), Adobe ,Microsoft Teams , VPN Clients , Browsers , Hardening etc.
    • Configuring LAN/Wi-Fi Network.

Responsibilities:

  • Work on L2/L3 tickets on ticketing System.
  • Setup Laptop's and peripherals and test advance hardware issues and software issue including network connections.
  • Install and test Laptop software applications and internet browsers.
  • Test Laptop's to ensure proper functioning of Laptop and other IT Peripherals.
  • Train end users on usage of computer hardware and software.
  • Handle daily technical support activities on desktop support, data network and server management.

Preferred Certifications:

  • ITIL Certification
  • Cisco Certification
  • Microsoft Certification

Educational & Experience:

  • A bachelor's degree in information technology, networking or any other related field.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Solugenix
Location(s): Hyderabad

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Keyskills:   Desktop Support Patch Management Intune Okta

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Solugenix

Solugenix India Private Limited