Team Developer - Hyderabad / Secunderabad - BA
- BA Continuum India
- 2 - 5 years
- Hyderabad
- 4 years ago
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Job Description
Process Overview
Payments process deals with processing transactions received manually thru faxscan & electronically via SWIFT. The team deals with internal transfers, Outgoing wire transfers, Local currency funds transfers & FX involved transactions. In the process the team needs to liaise with BANA branches, traders, client service teams, FX processing teams & other departments.
Job Description
- To process verify payments (Incoming, outgoing) & exceptions in a timely manner, adhering to laid down procedures and ensure that the established service standards are met.
- Monitor & ensure all queues are cleared as per currency cut-off.
- Perform processing related activities for multiple branches across Global regions and update task tracker.
- Understand various upstream and downstream and effectively communicate that allows daily operations to be carried out smoothly.
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- Escalate any process related ambiguities to the supervisors or manager for clarification.
- Monitoring of mail box and act accordingly without delay. Distribute queues amongst the team on priority basis.
- Perform various end of day (EOD) check and report to supervisor.
- Support fellow team members across sites (India US LATAM) on queries relating to process.
- Support the team manager in capturing performance related data and report MIS on a timely basis.
- Have innovative approach to work and continuously identify and implement process improvements.
- Seek opportunities to improve process by initiating best practices.
- Identify risk areas in the process and implement mitigation plans.
- Assist the supervisors in preparing various process reports.
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- The Candidate must be a Graduate or Post Graduate Commerce (B.Com) or MBA (Finance)
- Good Communication Skills, both verbal and written
- Fair understanding of various operational risk and controls.
- High Proficiency and processing experience on GBS application
- Ability to multitask , prioritizing urgent items & meet stringent cut-offs
- Desired Skills:
- Organized, methodical and customer focused
- Proven quick learner and ability to perform with minimal coaching & guidance.
- Self-driven and able to multi-task with minimal supervision.
- Eye for detail and ability to think on the feet.
- Should be a Team player
- Willingness and able to own tasks to completion
- Flexible and adaptable to changing demands and shift timings
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Requirements:
Mandatory skills
Responsibilites
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: BA Continuum IndiaLocation(s): Hyderabad
Keyskills: Business services Operational risk Talent acquisition MIS Banking Asset management Risk management Monitoring Downstream
BA Continuum India
Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle- market businesses and large corporations with a full range of banking, investing, asset ...
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