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Process Trainer - PUNE @ Personal Network.

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 Process Trainer - PUNE

Job Description

     Greetings from PERSONAL NETWORK

    A MNC  based in   PUNE Looking for a  Process Trainer  /  On Job Trainer for their  PUNE Facility 

     

    Designation : TRAINER - Process Trainer

    Experience : 3 - 7 years

    Location : PUNE

    Salary : As per Industry Standard

    Shift Timings : Night Shift / Rotational Shift

    The candidate must have

    At least 3- 6 years of relevant experience as a Pre Process trainer / Process Trainer / On Job Trainer
    Conducted New Hire trainings on Grammar and Voice & Accent.
    Must have conducted Email, Call or Chat audits
    Knowledge of different feedback mechanisms (Sandwich model, GROW model, etc.)
    Must have strong knowledge of customer service, culture sensitization, first contact resolution, interpersonal skills, etc.
    No observable errors in grammar and pronunciations.
    Strong knowledge of English sounds (20 vowel and 24 consonant sounds), ways to correct sound corruptions, knowledge of major sound corruptions in people from different regions.

    Roles and Responsibilities of Process Trainer

    Company is looking for candidate:
    Develop onboarding programs for current employees.
    Conducting certification of recent Batches.
    Ensure successful execution of training needs.
    Responsible for providing guidance, mentoring & support & focus on performance improvement of the candidate.

     

    If interested in the Profile, Kindly call back on 63hidden_mobile2  to the same number with the updated profile with the following details

    Current CTC :

    Expected CTC :

    Notice Period :

    Date of Birth :

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Professional / Soft Skills Training
Functional Area: Not Specified
Role/Responsibilies: Process Trainer - PUNE

Contact Details:

Company: Personal Network.
Location(s): Pune

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Keyskills:   process training process training softskills training development trainer

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₹ 2 to 7 Yr

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Personal Network.

About Company : An MNC is a global management consulting, technology services and outsourcing company, with more than 249,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extens...