Client Account Manager and Analyst
- Artech Infosystems
- 7 Positions
- Hyderabad
- 4 days ago
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Job Description
Contract To Hire Client Account Management (CAM) (7-8 years)
If you would like to be in a role where you can leverage your strengths supporting Clients flagship clients, this could be the role
for you. The role provides you opportunities to get involved in a wide variety of activities in delivering best in class account
management support to account leadership. As part of this team, youll gain exposure to a variety of projects those challenge and
enrich you, and to a lot of opportunities to collaborate with and learn from some of the most talented professionals, all of which
would help in your professional growth and skills development.
Work youll do
As a Client Account Management (CAM) professional you will work with clients account leaders and other internal stakeholders
to deliver the best of the firm, strengthen relationships and help expand our services footprint at our clients.
Your responsibilities will include:
1. Independently handling end-to-end project management of initiatives on the account which could pertain to any or all
account-based marketing, client relationship management, bid management, account strategy, account contracting,
internal operations. risk management, etc.
2. Assisting in the development and maintenance of account marketing assets, marketing campaigns, proposal assets, and
onboarding/offboarding assets and processes
3. Act as an advisor to the account leadership by sieving through information and providing perspective
4. Support information needs for client meetings, client facing materials, leadership presentations
5. Assist in the development and maintenance of account relationship tools including relationship map, organizational
charts and the political balance sheet
6. Work with account leadership in developing and implementing the Confidentiality Information Program including
onboarding and offboarding of team members
7. Coach and mentor the team on project management, client management, teaming, and other professional attributes
8. Manage the performance of team members through regular check-ins, providing timely feedback based on personal
observations and client responses
9. Identify strengths of team members to provide them with opportunities and coach them in professional growth
10. Contr
ibute to various team and talent initiatives
The teamClient Account Management (CAM) professionals assist internal account leaders in strengthening relationships and expanding
services to Clients most important clients. U.S. and India based CAM professionals work in partnership and help generate strategic
industry, cross-functional and account level insights to address client issues. In addition, the CAM professionals help drive internal
account operations, such that the account leaders can win work and create more value for our clients.
Qualification and experience
Required:
7-10 years of professional experience in account management, marketing or business development field
At least 2-3 years experience of supervising teams
MBA and/or Masters (full time) in relevant field
Skills
Managing small size teams
Performance evaluation, coaching
Conflict resolution, negotiation
Attention to detail with good client service attitude
Excellent verbal and written communication skills
Proficient in Microsoft Office suite
Basic understanding of SharePoint
Strong understanding of client service, marketing, sales/pre-sales in a professional services firm
Should be innovative, take initiative, and adapt to changes per business needs
Proven ability to create dashboards
Present information in a logical flow following The Minto Pyramid Principle
Good understanding of company financials
Strong reasoning and problem-solving skill
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: OthersFunctional Area: Not SpecifiedRole/Responsibilies: Client Account Manager and AnalystContact Details:
Company: Artech InfosystemsLocation(s): Hyderabad
Keyskills: business development client servicing stakeholder management
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Artech Infosystems
Regards, Aryan Tiwari Lead Recruiter Office: +Cell: +91-hidden_mobile Email: >hidden_email Address: Candor Techspace, Plot No. 2, Tower-5, Fifth Floor, Sector 62, Noida, Uttar Pradesh-201307 Website:
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