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International Voice Process Executive @ IntouchCX

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IntouchCX  International Voice Process Executive

Job Description

Job Summary:
We are looking for experienced professionals for the International Voice Process role. The candidate will be responsible for handling calls from international customers and providing effective resolutions while maintaining high standards of customer service.


Key Responsibilities:

  • Handle inbound and outbound calls from international customers.
  • Provide accurate information and resolve customer queries efficiently.
  • Maintain professional communication and ensure a positive customer experience.
  • Document customer interactions and update records in the system.
  • Meet quality, productivity, and customer satisfaction targets.

Requirements:

  • C1 level English communication skills (excellent verbal and written communication).
  • Minimum 6 months of experience in International Voice Process.
  • Strong customer handling and problem-solving skills.
  • Ability to work in night shifts.
  • Immediate joiners are highly preferred.
  • Freshers are strictly not eligible.

Benefits:

  • Attractive salary package with performance-based incentives.
  • Opportunity to work with global clients and enhance international exposure.
  • Continuous training and career growth opportunities.

Interested people drop your resume to Charitha HR - 73866 13189


DISCLAIMER:

*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Voice Process Us Calling Inbound Voice Process Inbound / Outbound Calling International Call Center International Voice Us Voice Process International Calling

 Fraud Alert to job seekers!

₹ -4 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.