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Process Associate @ IGT Solutions

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 Process Associate

Job Description

OBJECTIVE OF ROLE
Deliver exemplary customer service via phone calls / email / social media. As part of the Contact Center team, manage phone calls /email / social media customer s requests and handle queries about new reservations, changes to existing bookings and other services.
KEY RESPONSIBILITIES
Deliver exemplary customer service via phone calls / email / social media. As part of the Contact Center team, manage phone calls /email / social media customer s requests and handle queries about new reservations, changes to existing bookings and other services.
EXPERIENCE
0-3 years
QUALIFICATION
Graduate

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Executive
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Process Associate Team management Social media Focus Manager Technology Customer service Customer experience Management Bpm

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IGT Solutions

Artech works with over 100 Fortune 500 clients across the USA, Canada, India, the Philippines, and Singapore.\n\nOur Brand Philosophy:\n\nWe believe intelligence is a combination of technology and human ability translated into intelligent solutions. Today, organizations need a workforce that can pro...