Technology Specialist
- Amdocs
- 4 - 9 years
- Pune
- 16 days ago
- Email to a friend
- Report this job
Job Description
In one sentence
The Technology Specialist is responsible for implementing a holistic observability platform that enables full-stack visibility, real-time insights, and predictive intelligence across the Amdocs ecosystem. This role plays a pivotal part in the AIOps transformation, driving unified telemetry, data correlation, and integration with automation workflows.The candidate must have hands-on experience with AIOps-centric observability solutions and deep expertise in both infrastructure and application performance monitoring.
What will your job look like?
- Deploy observability pipelines to support logs, metrics, traces, events, synthetic monitoring, and real-user monitoring (RUM) across hybrid infrastructure:
- Datadog / Dynatrace / SolarWinds (full-stack monitoring and AIOps analytics)
- Grafana stack (infrastructure monitoring, log aggregation)
- Operations Bridge Manager, Sitescope
- Enable event correlation and noise reduction mechanisms by integrating telemetry streams into ServiceNow Event Management or other manager-of-managers platforms.
- Support deployment of AIOps features such as automatic root cause analysis, predictive alerting, and intelligent incident triage.
- Define and implement dashboards, KPIs, and SLOs/SLIs in tools like Grafana, Datadog, or Dynatrace.
- Develop custom scripts and automation using PowerShell, Python, or Terraform.
- Collaborate with the ServiceNow Architect to ensure observability data feeds align with CMDB and service models.
All you need is...
- 68 years of experience in observability platform, enterprise monitoring and AIOps platform architecture.
- Proven experience in observability transformation projects across large-scale, hybrid environments
- Strong understanding of OpenTelemetry, data correlation patterns, and AI/ML-driven observability.
- Familiarity with integrating observability stacks into automation engines (using ansible, Jenkins, shell and phyton scripting) and ITSM platforms.
- Datadog / Dynatrace certifications are preferred.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical ArchitectEmployement Type: Full timeContact Details:
Company: AmdocsLocation(s): Pune
Keyskills: OpsRamp Datadog Monitoring Tools Grafana
Similar positions
Amdocs
Sourced Group an Amdocs Company is an award-winning global consulting firm that helps organisations make the most of cloud computing with a focus on security, governance, and compliance. With over a decade of experience and offices globally, we provide professional services that secure, migrate, and...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in