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Major Incident Management Job Opportunity -Chennai Fiserv

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Fiserv  Major Incident Management Job Opportunity -Chennai Fiserv

Job Description

Roles and Responsibilities :

  • Manage major incidents from detection to resolution, ensuring minimal impact on business operations.
  • Coordinate with cross-functional teams to identify root causes and implement corrective actions.
  • Develop and maintain effective communication plans to keep stakeholders informed throughout the incident lifecycle.
  • Analyze incident data to identify trends and areas for improvement in incident management processes.

Job Requirements :

  • 8-10 years of experience in IT services & consulting with expertise in incident management.
  • Strong understanding of major incident management principles, including escalation procedures and communication protocols.
  • Proven track record of successfully managing complex technical issues involving multiple stakeholders.

Job Classification

Industry: Financial Services
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Fiserv
Location(s): Chennai

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Keyskills:   Incident Management Major Incident Management Major Incident lifecycle

 Fraud Alert to job seekers!

₹ 12-29 Lacs P.A

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Fiserv

Fiserv is a global financial services technology provider with more than 13, 000 clients and 21, 000 associates worldwide. Each member of the Fiserv community helps our clients push the boundaries of what's possible in financial services, delivering deep expertise and innovative solutions to help fi...