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Oracle Field Service Cloud (OFSC) Consultant @ NCR Corporation

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NCR Corporation  Oracle Field Service Cloud (OFSC) Consultant

Job Description

Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience configuring and designing/redesigning Oracle Field Service (formerly known as TOA).


Responsibilities:

  • Gather business requirements and document fit gap analysis to design.
  • Collaborate with IT/business and development teams.
  • Present Cloud functional application guidance to team regarding Cloud best practices during implementation.
  • Configure, integrate, maintain, and enhance Oracle Field Service Cloud features to meet business requirements.
  • Oracle Field Service Techno Functional expertise in the following subject areas:
    • Environment Setup
    • System Administration
    • Configure Capacity
    • Setup collaboration groups and helpdesk users
    • Configure message scenarios
    • Set up an activity filter for routing
    • Configure/develop Plug-In
    • Set up daily extract file structure
    • Routing Automation (Routing process, profiles, plans, Strategy, Visualization, Troubleshooting)
    • Oracle Field Service Capacity/Quota Management
    • Analytics/Dashboard
    • Integrate OFSC with OSvC, OEC, OAC, BI, HCM, Mobile apps, ERP and CRM.
    • Integrate with DocuSign or Third-party apps
  • Manage service requests and coordinate effectively with Oracle Cloud Support.
  • Experience setting up Github Pipelines to automated deployment to Externally Hosted and OFS hosted plugins.
  • Extensive Java script or Type Script experience with industry best practices.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: NCR Corporation
Location(s): Hyderabad

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Keyskills:   OFSC Oracle Field Service Cloud Oracle Field Service

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NCR Corporation

NCR Corporation is a global leader in enterprise technology solutions, specializing in software, hardware, and services for industries such as banking, retail, and hospitality. The company provides point-of-sale systems, ATMs, self-service kiosks, and digital banking platforms that enable seamless c...