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Process Manager @ eClerx

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eClerx  Process Manager

Job Description

Role: Data Analyst / Reporting & Insights Analyst

Location : Mumbai

Summary

We are looking for a Data Analyst who can turn complex data into clear, decision-ready insights. The role involves advanced Excel-based analysis, Tableau/BI reporting, performance tracking, forecasting, and strong stakeholder management across multiple teams.

Key Responsibilities

  • Build and manage dashboards & reports using Excel & PowerBI (preferred) or other BI tools (Tableau, Looker, etc.).
  • Perform deep-dive analysis in Advanced Excel (pivot tables, Power Query, complex formulas, data modelling, VBA).
  • Track and report business performance KPIs (daily/weekly/monthly), ensuring accuracy and consistency across multiple reports.
  • Drive forecasting, budgeting, and variance tracking (actual vs plan, trend analysis, risks/opportunities etc).
  • Translate data into storytelling narratives: crisp executive summaries, insights, recommendations, and next actions.
  • Handle large datasets (multiple sources, high-volume tables), validate data quality, and troubleshoot inconsistencies.
  • Partner with stakeholders across functions (Business, Ops, Product, Marketing, Finance, Tech) to gather requirements and deliver reporting solutions.
  • Maintain reporting documentation: metric definitions, dashboard logic, refresh cycles, and governance standards.
  • SQL skills for data extraction and validation.
  • Exposure to automation (Excel macros/VBA, Python) for reporting efficiency.

Must-Have Skills & Requirements

  • Advanced Excel expertise (Power Query/Power Pivot, pivots, lookups, indexing, nested formulas; automation is a plus).
  • Strong hands-on experience with PowerBI or equivalent BI tools (Tableau/Looker/Qlik).
  • Proven ability in data analysis + insight storytelling (not just reporting recommendations matter).
  • Experience with performance tracking and forecasting/budget tracking (variance analysis, trend modeling).
  • Comfortable managing multiple reports, stakeholders, and deadlines in a fast-paced environment.
  • Strong communication: can explain data clearly to both technical and non-technical audiences.

Job Classification

Industry: Miscellaneous
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Analytics / BI Manager
Employement Type: Full time

Contact Details:

Company: eClerx
Location(s): Pune

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Keyskills:   Data analysis Automation Trend analysis Data quality Budgeting Forecasting Macros Variance analysis SQL Data extraction

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eClerx

eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...

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