Mega Hiring | International Travel Email Support Process
- Sutherland
- 0 - 1 years
- Mumbai
- 2 months ago
- Email to a friend
- Report this job
Job Description
Join Sutherland Global Services International Travel Email Support Process
Job Title:
Customer Support Executive Email Process (Travel Domain)
100% Non-Voice | Fresher & Experienced both Welcome
Job Summary:
Looking for a stable BPO job with fixed shifts, Saturday & Sunday off?
Here's your opportunity to work with a leading Global MNC in a 100% Non-Voice Email Support Process for an international travel account.
We are hiring Freshers & Experienced candidates for a 6-Month Renewable Contract with strong performance-based extension & growth opportunities.
Why This Job Will Get You Hired Faster:
100% Non-Voice (No Calling)
Fixed Shift (No Rotational Stress)
Saturday Sunday Fixed Off
International Travel Process
Fresher Friendly Hiring
Quick Interview & Fast Offer Rollout
Spot Selection (Based on Performance)
Key Responsibilities:
- Handle customer queries via Email (No Voice Process)
- Resolve travel-related queries (bookings, cancellations, itinerary updates)
- Maintain quality & TAT as per SLA
- Ensure customer satisfaction with proper email etiquette
- Work in CRM tools & backend systems
Job Location:
Sutherland Global Services, 5th Floor, Liberty Tower, Airoli, Navi Mumbai
Eligibility Criteria:
- Minimum Qualification: HSC (12th Pass) / Graduate Preferred
- Work from Office Airoli Location.
- Mandatory: Good English Written & Verbal Communication
- Immediate Joiners Preferred
- Experience:
- Freshers Welcome
- 1 Year Minimum in International BPO Services
Shift Timings (Fixed):
- 7:00 AM to 4:00 PM & 4:30 PM to 1:30 AM (Saturday & Sunday Fixed Off)
5 Days Working
Salary & Benefits:
- Competitive Salary (Best as per Industry Standards)
1,750 + 1,750 Travel Allowance (Both Ways applicable only if choosing your own Commute)
Transport Facility: Company-provided transport available within a 25 KM radius of Airoli Station. For candidates residing in Kalyan & Panvel, pick-up and drop facility is available only if located within 1.5 KM from Kalyan or Panvel Railway Station.
Interview Process (In-House Only):
- Walk-In Interview only (F2F)
- HR Round | Email Assessment | Operations Round
Contact Details (Apply Fast Limited Openings)
Contact Person: HR Pournima
Call: 9820190***
Walk-in Candidates: Kindly mention "HR Pournima clearly at the top of your resume before attending the interview.
NOTE : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to "TA*******k@Su*************l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Email SupportEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: Email Support Email Excellent Communication In English International Chat Process Email Process Travel Non Voice Process Chat Chat Support Non Voice Chat Process
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