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Customer Service Associate ( International Voice / Non Voice) @ FIS

Home > Customer Success, Service & Operations - Other

 Customer Service Associate ( International Voice / Non Voice)

Job Description

What you will be doing:

  • Provides customer support by phone, email or instant message to consumers.
  • Serves as primary contact for inbound customer issues.
  • Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
  • Applicants should be adaptable to any shift timings (24 x 7 shifts) including night shifts.

What you will bring:

  • Excellent verbal and written communication skills.
  • Computer navigation and operation skills.
  • Excellent customer service skills that build high levels of customer satisfaction.
  • Demonstrates effective people skills and sensitivities when dealing with others.
  • Ability to work both independently and in a team environment.

Experience-Fresher (2025 batch)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: FIS
Location(s): Noida, Gurugram

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Keyskills:   Customer Service consumer inquiries International Voice Non Voice communication customer support

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