Application Support Engineer @ Accenture

Job Description

Project Role :Application Support EngineerProject Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :BlueYonder Warehouse ManagementGood to have skills :A&D Aftermarket
Minimum 3 year(s) of experience is requiredEducational Qualification :15 years full time educationSummary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing insights to enhance system efficiency, all while maintaining a focus on delivering exceptional service to users and stakeholders. Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Assist in the development and implementation of best practices for system support.

Provide training and guidance to junior team members on troubleshooting techniques. Professional & Technical Skills:
Must To Have Skills:

Proficiency in BlueYonder Warehouse Management.

Good To Have Skills:Experience with A&D Aftermarket.

Strong analytical skills to diagnose and resolve software issues effectively.

Familiarity with system monitoring tools to ensure optimal performance.

Ability to document processes and solutions clearly for future reference. Additional Information:

The candidate should have minimum 3 years of experience in BlueYonder Warehouse Management.

This position is based at our Chennai office.

A 15 years full time education is required.Qualification 15 years full time education

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Chennai

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Keyskills:   warehouse management business systems system monitoring troubleshooting analytical skills monitoring tools