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Customer Support Executive @ Teleperformance

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 Customer Support Executive

Job Description

  • Handle inbound and/or outbound customer calls professionally
  • Understand customer queries and provide accurate resolutions
  • Resolve complaints while ensuring customer satisfaction
  • Maintain call quality and follow process guidelines
  • Update customer details and call notes in the system
  • Meet daily/weekly performance targets

Eligibility Criteria

  • Any Graduate
  • Freshers are welcome
  • Good communication skills in English and/or other regional language
  • Basic computer knowledge
  • Willing to work 6 days a week with rotational week off
  • Comfortable with rotational day shifts
  • Skills Required:
  • Excellent verbal communication
  • Active listening skills
  • Problem-solving ability
  • Customer-centric approach

Work Location: Kochi, kalamacery


Languages Salary


Malayalam, Hindi, English Take Home 17000 CTC 20000


Tamil & Malayalam English Take Home 16000 CTC 19000


Malayalam English Take Home 15000 CTC 18000


Kannada, Hindi, Malayalam ,English Take Home 18000 CTC 21000


Tamil ,Telugu, English Take Home 18000 CTC 21000


Contact Prakash HR 7530016***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Kochi

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Keyskills:   Customer Support

 Fraud Alert to job seekers!

₹ 1.25-2.5 Lacs P.A

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Teleperformance

https://www.teleperformance.com