Chat Support Executive @ Teleperformance

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Chat Support Executive

Teleperformance
1 - 3 years
Mumbai
2 months ago
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Job Description

Role & responsibilities

Respond to customer queries via chat and social media platforms.
Provide technical troubleshooting support for HP laptops, desktops, and printers.
Guide customers with step-by-step solutions for device-related problems.
Identify and diagnose basic hardware and software issues.
Escalate complex technical issues to the appropriate support teams.
Maintain professional communication and service quality standards.
Document customer interactions and resolutions accurately.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Excellent Communication In English Typing Skills Troubleshooting Chat Process Email Support

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₹ -3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

https://www.teleperformance.com

Chat Support Executive @ Teleperformance

Home > Non Voice