Customer Support Executive
- Teleperformance (TP)
- 0 - 3 years
- Chennai
- 2 months ago
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Job Description
Roles and Responsibility- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Respond to customer complaints and concerns in a timely manner.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions and transactions.
- Continuously improve knowledge and skills to enhance customer support services.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
- Freshers can apply for this role.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: FreshersContact Details:
Company: Teleperformance (TP)Location(s): Chennai+ View Contact
Keyskills: support executive customer experience management customer support customer experience
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Teleperformance (TP)
Teleperformance SE is a French multinational business process outsourcing company founded in 1978 with headquarters in France. It provides services for debt collection, telemarketing, customer relationship management, content moderation, and communication.
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