Officer, Branch Operations Manager, Consumer Banking Group
- DBS Bank
- 4 - 6 years
- Palakkad
- 22 days ago
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Job Description
- Manage & control all operational functions of the branch with zero errors.
- Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.
- Ensure timely receipt and submission of regulatory and other reports by the Branch.
- Participate in process improvement exercises within branch/cluster.
- Identify areas where productivity enhancement and cost reduction initiatives can be introduced.
- Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.
- Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.
Requirements
- Minimum 4 to 6 years experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.
- The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.
- Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this.
- Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations.
- Leadership & management skills.
- Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.
- Analytical skills.
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: DBS BankLocation(s): Palakkad+ View Contact
Keyskills: Analytical skills Branch banking operations Branch Head Software packages Branch banking Process improvement consumer banking banking products Operations Cost reduction initiatives
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