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Sales Operation II @ UKG

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UKG  Sales Operation II

Job Description

Sales Operations Associate

UKG is seeking a highly motivated, detail-oriented, and customer-focused professional to join our dynamic Sales Operations team. As a Sales Operations Associate, you will serve as a strategic and operational partner to Sales Executives, ensuring the delivery of high-quality customer-facing documentation and driving operational excellence across the sales lifecycle.

Key Responsibilities

Sales Documentation & Compliance

  • Partner with the Sales team to generate, modify, and deliver high-quality customer-facing documentation aligned with sales objectives.
  • Audit documents throughout the quote-to-order process to ensure accuracy and compliance with internal policies.
  • Manage redlines, escalations, and approvals to maintain documentation integrity.
  • Ensure quote-to-cash compliance by collaborating with Finance, Legal, Order Management, Contracts, Services, and Sales.

Sales Process & System Management

  • Maintain and update Salesforce CPQ throughout the sales cycle to ensure data accuracy.
  • Execute and track credits and RMAs through to completion.
  • Understand and apply go-to-market strategies, product offerings, and sales promotions when advising on deal structure.
  • Support month-end and quarter-end business activities.

Cross-Functional Collaboration & Support

  • Build strong relationships across cross-functional teams to streamline operations.
  • Support peers to ensure balanced workload distribution.
  • Embrace evolving technologies to meet business needs.

Qualifications

  • Minimum of 2+ years of post-secondary education or relevant experience in sales or customer service.
  • Technical proficiency preferred in Salesforce and Microsoft applications.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Self-motivated, responsible, and adaptable to achieve results in a fast-paced environment.
  • Ability to multitask and manage competing priorities effectively.
  • Limited travel required. Role & responsibilities

Preferred candidate profile

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Contract

Contact Details:

Company: UKG
Location(s): Noida, Gurugram

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Keyskills:   Sales Sales Operations Sales And Marketing Marketing

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UKG

Ultimate Kronos Group (UKG) is an American Multinational Technology company with dual headquarters in Lowell, Massachusetts, and Weston, Florida.At UKG, our purpose is people. Formed by three leaders in HR solutions, UKG combines the strength and innovation of Ultimate Softwar...