Front Desk Receptionist
- Jeena Sikho Lifecare
- 1 - 5 years
- 1 day ago
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Job Description
Company Name: Jeena Sikho Lifecare Ltd.
Position Title: Front Desk Executive
Department: Front Office / Administration
Working Days: 6 Days a Week
Job Overview
Jeena Sikho Lifecare Ltd. is seeking a polite, organized, and customer-focused Front Desk Executive to manage reception and front office operations.
The role involves welcoming visitors, handling patient inquiries, coordinating appointments, and ensuring smooth front desk functioning while maintaining a professional and positive first impression of the organization.
Key Responsibilities
- Greet patients, visitors, and guests courteously and assist them with inquiries.
- Manage patient registration, appointment scheduling, and walk-in coordination.
- Handle incoming calls, emails, and front desk communications efficiently.
- Maintain visitor logs, patient records, and front office documentation.
- Coordinate with doctors, nurses, and internal departments for smooth patient flow.
- Handle billing support, receipts, and basic cash handling if required.
- Ensure cleanliness, organization, and discipline at the reception area.
- Address patient concerns or escalate issues to the concerned department.
- Follow hospital policies, SOPs, and confidentiality guidelines at all times.
Key Requirements
Experience
- 12 years of experience in the front desk, reception, or customer service role preferred.
Educational Qualification
- Graduate in any discipline
Diploma or certification in Front Office / Hospitality will be an added advantage.
Skills
- Excellent verbal and interpersonal communication skills.
- Basic computer knowledge (MS Office, email handling, data entry).
- Pleasant personality with a professional attitude.
- Strong organizational and multitasking abilities.
- Ability to handle patients and visitors with empathy and patience.
Compensation & Benefits
- Benefits:
o Provident Fund (PF) as per statutory norms
o Other benefits as per company policy
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Healthcare & Life SciencesRole Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Walk-insContact Details:
Company: Jeena Sikho LifecareLocation(s): Safdarjung
Keyskills: Receptionist Activities Hospital Reception
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