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Program Manager @ eClerx

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eClerx  Program Manager

Job Description

We are seeking an accomplished Delivery Lead with a strong techno-functional background and extensive experience in managing and delivering large-scale software projects. This senior leadership role requires a strategic thinker who can bridge the gap between technology and business, drive successful project delivery, and lead cross-functional teams. The ideal candidate will have deep expertise in .NET and ASP.NET technologies combined with exceptional leadership and stakeholder management skills.

Key Responsibilities:

  • Lead end-to-end delivery of complex software projects ensuring quality, timeline, and budget adherence.
  • Manage and mentor a team of technical leads, developers, and project managers to achieve project goals.
  • Collaborate closely with clients, business stakeholders, and internal teams to understand requirements, define scope, and drive solution design.
  • Act as a techno-functional expert bridging business needs and technical implementation, translating business requirements into actionable technical solutions.
  • Oversee resource planning, risk management, and issue resolution throughout the project lifecycle.
  • Drive process improvements and best practices in software delivery, agile methodologies, and quality assurance.
  • Manage client relationships at senior levels, provide regular status updates, and ensure high client satisfaction.
  • Lead presales activities, including scoping, estimating, and presenting technical proposals to clients.
  • Work closely with architecture and product teams to ensure solutions are scalable, maintainable, and aligned with organizational standards.
  • Monitor project metrics and KPIs to ensure delivery excellence and identify areas for improvement.

Qualifications & Skills:

  • Bachelors or Masters degree in Computer Science, Information Technology, Engineering, or related field.
  • Minimum 15 years of overall experience in IT delivery, with proven leadership roles managing software projects.
  • Strong hands-on and architectural experience with Microsoft technologies including .NET Framework, ASP.NET, C#, and related stacks.
  • Solid understanding of software development lifecycle (SDLC) and Agile/DevOps practices.
  • Techno-functional expertise with the ability to translate complex business requirements into technical solutions.
  • Experience managing large distributed teams and multi-stakeholder projects.
  • Strong client management and communication skills with experience engaging at senior leadership levels.
  • Proven track record in presales and business development activities.
  • Familiarity with cloud platforms (Azure preferred), web services, APIs, and microservices architecture is a plus.
  • Exceptional problem-solving, analytical, and decision-making skills.
  • Ability to thrive in fast-paced environments and manage competing priorities.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Program Manager - Technology / IT
Employement Type: Full time

Contact Details:

Company: eClerx
Location(s): Mumbai

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Keyskills:   microsoft technologies analytical web services program management microsoft azure client management microservices software development life cycle stakeholder management devops leadership .net agile api sdlc it delivery asp communication skills architecture

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eClerx

eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...