Megha Walkin Drive For International Voice Support @ IntouchCX

Home > Customer Success, Service & Operations - Other

Megha Walkin Drive For International Voice Support

IntouchCX
1 - 6 years
Hyderabad
12 hours ago
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Job Description

Job Summary:

We are hiring International Voice Process professionals to handle inbound/outbound phone calls from international customers and deliver excellent customer service. You will be responsible for understanding customer queries, resolving issues, and ensuring high customer satisfaction.

Key Responsibilities:

Handle international inbound & outbound calls professionally.

Assist customers with queries, complaints and product/service information.

Maintain call logs and update CRM systems accurately.

Achieve quality & performance targets (AHT, CSAT).

Maintain customer satisfaction goals and follow process guidelines

Qualifications & Skills:

Any Graduate / 12th Pass (as required).

Excellent English communication skills (verbal & written).

Basic computer and typing skills.

Willingness to work night shifts / rotational shifts.

Good listening, problem-solving & customer handling skills.

What We Offer:

Competitive salary

2 way Cab facility

On-the-job training & career growth opportunities.

5-day work week with rotational offs

Walk-in Details:
Date: 11th March 20

Time: 11:30AM

How to Apply:

Interested candidates can share the resume on OR Walkin

8660530***

di************r@in******x.com

Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

Write HR Divya on Top of the resume

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Walk-ins

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills: Customer Support Customer Service International Voice Process US Process Communication Skills Customer Care Customer Satisfaction Customer Retention International Process Customer Handling International BPO International Calling

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₹ 2.5-5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.

Megha Walkin Drive For International Voice Support @ IntouchCX

Home > Customer Success, Service & Operations - Other