International Chat Process Openings @ CBSL @ TATA Business Support

Home > Back Office / Web / Transaction Processing

International Chat Process Openings @ CBSL

TATA Business Support
1 - 6 years
Chennai
6 years ago
Email to a friend
Report this job

Job Description

6 months to 1 year international chat process experience is mandatory.

Chat Support Executives will provide online chat support to our customers and Coaches

Handling queries/complaints of customers and Coaches through inbound chat.

Ensure First Contact Resolution (FCR) while handling a customer's issue

Ensure to provide highest rate customer satisfaction on each chat handled.

Achieve CSAT of 9.3 on a scale of 0-10.

Maintain Chat AHT of 315 sec

Contact Abhinav - 9960276***

ab**********a@co********p.com

Please don't share CV's if you don't have relevant experience.

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: TATA Business Support Services Limited.
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: chat process sitel groupon uk chat css corp international chat sutherland corel chat support hcl amazon avg coral kindle us chat

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 2,50,000 - 3,00,000 P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

TATA Business Support

Conneqt Business Solutions

International Chat Process Openings @ CBSL @ TATA Business Support

Home > Back Office / Web / Transaction Processing