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Business Analyst Ops Prod Support @ Zensar

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 Business Analyst Ops Prod Support

Job Description

Primary Skill:

  • Any Bachelor s degree with 6 to 8 years of work experience.
  • Proficient in requirement understanding, analyzing and translating business needs to technical / Operational requirements.
  • Experience of working with cross-functional business and IT teams.
  • US Insurance domain knowledge is MUST TO HAVE
  • Is able to Collaborate with Product Managers to formulate product vision, strategy, and roadmap
  • Should own the product backlog, balancing conflicting priorities to determine Prioritization.
  • Ensure acceptance criteria are met with current release and conduct sprint reviews from a business/customer perspective
  • Play an active role in mitigating risks and issues impacting day to day business operations.
  • Produce documentation with stakeholders to support the operations
  • Provide production assistance and support resolves system issues.
  • Understanding of SQL or any similar Database.
  • Excellent Oral and written communication skills.
  • Troubleshoot issues as needed in conjunction with Production Support, Operations Support, Client Services, and Release Management
  • Work Timing : 8:00 AM to 5:00 PM EST ( 6:00 PM to 3:00 AM IST)

Secondary Skills:

  • Experience in Software Application Development Projects that follow SDLC methodologies like Kanban and Waterfall.
  • Insurance domain knowledge is added advantage

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Nagar

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Keyskills:   Project development operational support Production support Business Analyst Application development Operations Release management SDLC SQL Business operations

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Zensar

Zensar stands out as a premier technology consulting and services company, embracing an experience-led everythingphilosophy. We are creators, thinkers, and problem solvers passionate about designing digital experiences that are engineered into scale-ready products, services, and solutions to deliver...