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Business Analyst Ops Prod Support @ Zensar

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 Business Analyst Ops Prod Support

Job Description

Primary Skill:

  • Any Bachelor s degree with 6 to 8 years of work experience.
  • Proficient in requirement understanding, analyzing and translating business needs to technical / Operational requirements.
  • Experience of working with cross-functional business and IT teams.
  • US Insurance domain knowledge is MUST TO HAVE
  • Is able to Collaborate with Product Managers to formulate product vision, strategy, and roadmap
  • Should own the product backlog, balancing conflicting priorities to determine Prioritization.
  • Ensure acceptance criteria are met with current release and conduct sprint reviews from a business/customer perspective
  • Play an active role in mitigating risks and issues impacting day to day business operations.
  • Produce documentation with stakeholders to support the operations
  • Provide production assistance and support resolves system issues.
  • Understanding of SQL or any similar Database.
  • Excellent Oral and written communication skills.
  • Troubleshoot issues as needed in conjunction with Production Support, Operations Support, Client Services, and Release Management
  • Work Timing : 8:00 AM to 5:00 PM EST ( 6:00 PM to 3:00 AM IST)

Secondary Skills:

  • Experience in Software Application Development Projects that follow SDLC methodologies like Kanban and Waterfall.
  • Insurance domain knowledge is added advantage

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Nagar

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Keyskills:   Project development operational support Production support Business Analyst Application development Operations Release management SDLC SQL Business operations

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Zensar

Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...