TQM - KPI Specialist
- Tata Technologies
- 4 - 9 years
- Pune
- 3 hours ago
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Job Description
POSITION SUMMARY
We are seeking a proactive and detail-oriented professional to lead TQM-based KPI monitoring, Root Cause Analysis (RCA), 8D problem solving, and other quality improvement initiatives within a virtual engineering technical support model. This role will support cross-regional teams (e.g., Europe, North America, APAC) by driving quality excellence across product development, engineering services, and process improvement projects.
JOB REQUIREMENTS:
TQM - KPI Specialist
EDUCATION: Bachelor s degree in mechanical engineering with work experience Exhaust After treatment System.
REQUIREMENTS:
- Relevant experience in Quality Assurance, Virtual Engineering, or Product Development Support.
- Hands-on expertise in KPI development, RCA, 8D, and TQM tools/methodologies.
- Strong knowledge of Lean, Six Sigma, ISO/TS 16949 or IATF 16949.
- Excellent analytical skills and experience with data visualization tools (Power BI, Excel, etc.).
- Strong communication and stakeholder engagement skills in a virtual/global team setup.
Responsibilities:
KPI Monitoring TQM Support
- Define, track, and report TQM-related KPIs (e.g., defect rate, FTR, rework %, customer complaints).
- Develop digital dashboards and tools for real-time KPI visualization across regions.
- Coordinate with regional quality leaders to align on global KPI standards and thresholds.
RCA / 8D Problem Solving
- Lead or facilitate Root Cause Analysis (RCA) and structured 8D problem-solving sessions for engineering- or quality-related issues.
- Train and coach virtual teams in problem-solving methodologies.
- Ensure timely closure and documentation of 8D reports with clear action tracking.
Virtual Engineering Quality Support
- Provide virtual quality engineering support to global regions on design reviews, process adherence, DFMEA/PFMEA validations, etc.
- Act as a quality SME to support virtual development teams in eliminating defects at source.
- Maintain alignment with global engineering standards, quality gates, and release protocols.
Quality Systems Initiatives
- Drive continuous improvement initiatives in alignment with TQM principles.
- Support digital transformation of quality processes (e.g., automated defect tracking, Power BI/Excel analytics).
- Collaborate with IT/Tech teams to enhance data connectivity and traceability in the quality system.
Stakeholder Collaboration
- Engage with cross-functional stakeholders across geographies to ensure consistent quality culture.
- Coordinate with regional customer quality teams to analyze feedback and reduce warranty/rework issues.
- Prepare and present global dashboards to senior management during quality review forums.
Job Classification
Industry: Building Material (Cement)Functional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Quality SpecialistEmployement Type: Full timeContact Details:
Company: Tata TechnologiesLocation(s): Pune
Keyskills: power bi analytics six sigma technical support mechanical engineering quality assurance process improvement data visualization
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