Merchant Relationship Manager
- Yes Bank Ltd
- 1 Positions
- 1 day ago
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Job Description
Merchant Acquisition & Management: Managing the process of new merchant acquisition (for POS and QR codes) and handling existing merchant relationships within a designated territory.
Portfolio Growth & Profitability: Being accountable for the profitability and growth of the merchant portfolio, including managing POS volume and Average Monthly Balance (AMB).
Cross-Selling: Driving revenue through the cross-selling of other banking products such as General Insurance, Life Insurance, Demat accounts, and various loan products (Digital Overdraft, Business Loans, Car Loans, Personal Loans, etc.).
Stakeholder Collaboration: Working closely with branch banking staff and other internal teams (Operations, Risk, Product) to enhance product penetration, resolve merchant queries and escalations, and ensure smooth service delivery.
Training & Support: Conducting training for branch employees to ensure they are familiar with the merchant products, sales processes, and effective pitching.
Compliance & Documentation: Ensuring all sales activity is recorded online and adhering to all bank policies, including KYC/AML guidelines and other regulatory requirements (RBI/SEBI/AMFI/IRDA).
Market Analysis: Keeping abreast of market developments, competitor intelligence, and new techniques to inform management about product gaps and market conditions.
Employement Category:
Employement Type: Full timeIndustry: BankingRole Category: Investment Banking / M&AFunctional Area: Not SpecifiedRole/Responsibilies: Merchant Relationship ManagerContact Details:
Company: Yes Bank LtdLocation(s): Indore,
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