International Customer Service RepresentativeWe are excited to announce openings with a reputed Reputed Top Companies for the role of International Customer Service Representative US Shift. This is an excellent opportunity to gain global exposure and grow your career in an international voice process.
Process : International Customer Support US Voice
Role Type : Voice Process
Shift : US Shift (Night Shift)
Location : Bangalore
Join a dynamic and fast-paced work environment where you will engage with customers from the United States and deliver exceptional service experiences. This role offers structured career growth, professional development, and exposure to international standards.
Manage inbound and outbound calls with US-based customers
Address customer inquiries and resolve issues efficiently
Provide accurate information regarding products and services
Maintain a courteous, empathetic, and professional tone
Record customer interactions and update CRM systems accurately
Meet defined KPIs including quality, turnaround time, and customer satisfaction
Coordinate with internal teams to ensure prompt issue resolution
1 - 6 years of experience in International BPO / Voice Process / Customer Support
Excellent verbal communication skills in English
Comfortable working in night shifts (US time zones)
Strong problem-solving and interpersonal skills
Basic computer knowledge with good typing speed
Take the next step in your international career journey with a leading MNC!
Best Regards,
Personal Network

Keyskills: customer relationship international voice process international bpo customer service bpo voice process customer support customer care
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