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Process Associate @ IGT Solutions

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 Process Associate

Job Description

OBJECTIVE OF ROLE
Deliver exemplary customer service via phone calls / email / social media. As part of the Contact Center team, manage phone calls /email / social media customer s requests and handle queries about new reservations, changes to existing bookings and other services.
KEY RESPONSIBILITIES
Deliver exemplary customer service via phone calls / email / social media. As part of the Contact Center team, manage phone calls /email / social media customer s requests and handle queries about new reservations, changes to existing bookings and other services.
EXPERIENCE
0-3 years
QUALIFICATION
Graduate

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Process Associate Team management Social media Focus Manager Technology Customer service Customer experience Management Bpm

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IGT Solutions

Weikfeild I.T park , Block D 6th floor viman nagar ,behind Novotel hotel. Pune 411014 .