Servicenow Sam/ham (itam) Developer With Cmdb Skills
- Kyndryl
- 6 - 11 years
- Noida, Gurugram
- 20 days ago
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Job Description
Required Technical and Professional Experience
CMDB L3 HAM/SAM Developer--->
Min 7 years of experience working as a software engineer on complex software projects
Excellent coding skills and solid development experience (Java, Python, .Net etc.) with debugging and problem-solving skills
An SME/Developer will perform the following activities under their scope of responsibility.
- Periodic updates to entry points.
Resolve discovery errors and credential errors.
Maintain Service Mapping schedules.
Periodic updates to entry points.
Resolve discovery errors and credential errors.
Maintain Service Mapping schedules.
Update and extend the Data Model (table changes, form changes and permissions) based on approved requests
Design and develop data load process for data loading
Provide support for CMDB issues
Implement ServiceNow development stories and RFSs
Customize or support CMDB Integrations provide support for complex problems related to the CMDB solution that are raised by the operation teams configure, deploy, and customize standard reports and dashboards, including ServiceNow CMDB Audit Dashboard Create and update CMDB catalog items, forms and views, transform maps, IRE, Script Includes and Business rules.
For a solution deployed with ServiceNow Discovery, the SME/Developer has additional responsibilities pertaining to aspects of the Discovery processes and patterns including the following specific responsibilities
Configure ServiceNow MID-server for Discovery deployment
Enhance custom patterns (probes and sensors) for requested and approved changes
Create new patterns for new types of devices or requirements
Provide support for discovery/Service Mapping issues raised by the Configuration Manager or Configuration Librarian including network access and permissions/credentials
Work with support teams to resolve network access and permissions/credentials issues
Preferred Technical and Professional Experience
- Bachelor's degree in Computer Science, related technical field, or equivalent practical experience
Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) - otherwise, you can obtain certifications with Kyndryl
Experience with DevOps tools and modern engineering practices
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: KyndrylLocation(s): Noida, Gurugram
Keyskills: ITAM CMDB Servicenow Development SAM/HAM Developer
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