. Serves as a liaison and knowledge source with stakeholders, product owner and team members.
. Work with product team in an Agile environment to understand Epic vision, breakdown of features and how user stories should be prioritized.
. Facilitate backlog refinement sessions to refine user story details, acceptance criteria, and establish story points with team members. These meetings should result in user stories ready to be prioritized into the backlog.
. Work with the Agile team, Product Owner, and business stakeholders to facilitate and document any source to target data mappings as required.
. Participates in the identification, quantification and mitigation of risks and issues.
. Responsible for working with the Application BSAs to identify and escalate impediments to completing the requirements to the Scrum Master.
. Work with the product team to ensure there is good volume of user stories in backlog to ascertain backlog health and flexibility.
Must to have
. Bachelor's Degree.
. 3-5+ years of experience as Business Systems Analyst.
. 2+ years of experience using SOQL to create ad-hoc queries and analyze data.
. Highly motivated with strong organizational, analytical, and problem-solving skills.
. Ability to effectively prioritize and execute tasks and handle multiple projects simultaneously.
. Excellent verbal and written communications skills.
. Experience leading other BSAs on a project team.
Good to have
. Experience in financial services (banking) industry.
. Experience working with Salesforce platform with Sales and Service cloud. FSC would be preferred.
. Salesforce Administration certifications
. Strong organizational skills with demonstrated ability working with a high-performing team.

Keyskills: Salesforce software development business systems scrum master service cloud user stories sales banking salesforce sales cloud marketing recruitment scrum software engineer agile salesforce administration marketing cloud
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-persona...