Back Office Executive
- Teleperformance (TP)
- 0 - 5 years
- Mumbai
- 4 days ago
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Job Description
- Job Description of Paypal
Job Title: Customer Support Executive Non-Voice Process
- Location: Malad West, Mumbai
- Shift Timing: 9-hour rotational shift in between 7am to 11pm
- Working Days: 5 days a week
- Week Offs: 1 rotational off
- Job Overview
- We are hiring enthusiastic and customer-focused individuals to join our Non- Voice Support team. This role involves handling customer queries from global clients via email /chat, ensuring high-quality service and satisfaction.
- Key Responsibilities
- Resolve customer queries efficiently and professionally through Email/Chat
- Provide accurate information and troubleshoot issues
- Meet performance targets including call quality, resolution time, and customer satisfaction
- Eligibility Criteria
- Education:
- Graduate Freshers with excellent communication skills are welcome
- HSC (12th pass) candidates must have minimum 6 months of experience in a voice process
- Skills:
- Good-Excellent verbal communication in English
- Strong interpersonal and problem-solving abilities
- Basic computer proficiency
- Willingness to work in rotational shifts
- Perks & Benefits
- Competitive salary and performance incentives
- Paid training and skill development programs
- Growth opportunities within the organization
- Supportive and inclusive work environment.
Interested immediate candidate can ping @ko********l@te************e.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Back OfficeRole: Back Office OperationsEmployement Type: FreshersContact Details:
Company: Teleperformance (TP)Location(s): Mumbai+ View Contact
Keyskills: Back Office Email Writing Mail Drafting
Fraud Alert to job seekers!
₹ 2-3 Lacs P.A
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