Hiring For CCE & GA - Umreth Territory
- IIFL Finance
- 1 - 5 years
- Kapadvanj
- 4 days ago
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Job Description
Gold Appraiser
- Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
- Conducting gold valuations and identifying gold purity accurately.
- Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
- Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
- Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure.
- Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc.
- Ensuring proper collection and storage of customer KYC documents.
- Following up with customers for timely collection of interest and principal payments.
- Providing good customer service at every step i.e. while pledging, releasing, or making interest payments.
Customer Care Executive
- Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products.
- Participate in field-marketing activities to improve the brand visibility of IIFL Finance Limited branch in the catchment areas and generate leads of prospective customers.
- Drive & ensure continuous customer engagement through various channels.
- Maintaining quality portfolio by tracking & controlling ROI.
- Provide after sales service to existing customers and obtain references from them to increase the customer base.
- Strong follow up on interest collections to keep NPAs (non-performing assets) under control.
Interested Candidates can share their Resumes at Kh*****************i@ii*l.com or 9137524***
Job Classification
Industry: NBFCFunctional Area / Department: BFSI, Investments & TradingRole Category: BFSI, Investments & Trading - OtherRole: BFSI, Investments & Trading - OtherEmployement Type: Walk-insContact Details:
Company: IIFL FinanceLocation(s): Kapadvanj+ View Contact
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IIFL Finance
IIFL Finance Limited (hitherto referred to as IIFL) (NSE: IIFL, BSE: 532636) is one of the leading players in the financial services space in India. Together with its subsidiaries IIFL Home Finance Limited, IIFL Samasta Finance Limited (Formerly known as Samasta Microfinance Limited) and IIFL Open ...
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